Appliancezone.com: This is the worst internet ecommerence experien...
A Appliancezone.com customer review by GetHuman user ~lvcomplaint from November 12th, 2017
Background on ~lvcomplaint's case
GetHuman: ~lvcomplaint - can you tell our other Appliancezone.com customers when your case took place?
~lvcomplaint: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Appliancezone.com, and if so, how?
GetHuman: And which of these common Appliancezone.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lvcomplaint a list of common Appliancezone.com problems)
~lvcomplaint: "Warranty claim" was why I was trying to contact.
~lvcomplaint's review of Appliancezone.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Appliancezone.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lvcomplaint: This is the worst internet ecommerence experience I have ever had. They would not cancel and order for the wrong part after only ** minutes. They said I must refuse the package on a * to * business day shipment. I tried to talk to someone in the chat and then I message was displayed that no operator was available directly after the CEO's wife disconnected the chat.
GetHuman: Let's quantify your experience contacting Appliancezone.com. On a scale of 1 to 5, how easy is it go get help on a Appliancezone.com problem?
~lvcomplaint: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lvcomplaint: I'd give them a three out of five on communication.
GetHuman: And what about Appliancezone.com's ability to quickly and effectively address your problem?
~lvcomplaint: For that I would say four out of five.
GetHuman: And finally- any advice for other Appliancezone.com customers?
~lvcomplaint: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Appliancezone.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lvcomplaint taken from his Appliancezone.com customer service problem that occurred on November 9th, 2017.