Argos: What a complete waste of time , * times ive bee...

A Argos customer review by GetHuman user ~Gary james from November 22nd, 2017

Background on ~Gary james's case

GetHuman: ~Gary james - can you tell our other Argos customers when your case took place?
~Gary james: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Argos, and if so, how?
~Gary james: I used the +44 845 640 2020 number I found for on the GetHuman Argos customer phone number page I was on: Argos Customer Service Phone Number
GetHuman: And which of these common Argos customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary james a list of common Argos problems)
~Gary james: "Warranty claim" was why I was trying to call.

~Gary james's review of Argos customer service

GetHuman: So how would you sum up your experience for GetHuman's Argos customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary james: What a complete waste of time , * times ive been told they are coming to collect a damaged item and * times they never turned up. Will never ever order from argos again.....
GetHuman: Let's quantify your experience contacting Argos. On a scale of 1 to 5, how easy is it go get help on a Argos problem?
~Gary james: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary james: I'd give them a three out of five on communication.
GetHuman: And what about Argos's ability to quickly and effectively address your problem?
~Gary james: For that I would say four out of five.
GetHuman: And finally- any advice for other Argos customers?
~Gary james: Call them early in the day or late. Don't forget any personal or account information you might need for Argos to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary james taken from his Argos customer service problem that occurred on November 16th, 2017.

Argos

3.00 of 5 stars | 20 reviews

~Gary james's Argos Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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