Arizona Department of Economic Security: I entered the office and requested to speak to...
A Arizona Department of Economic Security customer review by GetHuman user ~Anonymous from November 5th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Arizona Department of Economic Security customers when your case took place?
~Anonymous: Sure. It was morning, on November 2nd.
GetHuman: Did you reach out to Arizona Department of Economic Security, and if so, how?
GetHuman: And which of these common Arizona Department of Economic Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Arizona Department of Economic Security problems)
~Anonymous: "SNAP benefits" was why I was trying to call.
~Anonymous's review of Arizona Department of Economic Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Economic Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I entered the office and requested to speak to a supervisor about my case, as I was told to do the last time I was in the office. After over two hours, at closing time, I was called to the window. I barely had a chance to say hello before the employee began verbally attacking me. I was called a liar, when I couldn't get a word in edgewise in the conversation. Nothing was done with my case and I left feeling drained and abused by the people who were supposed to help me get my health insurance back. Even upon knowing I have serious medical conditions that require constant treatment, no action was taken. I am considering legal action per my attourney's advice.
GetHuman: Let's quantify your experience contacting Arizona Department of Economic Security. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Economic Security problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Arizona Department of Economic Security's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Arizona Department of Economic Security customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Economic Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Arizona Department of Economic Security customer service problem that occurred on November 2nd, 2017.