Arizona Department of Economic Security: Was told I would be transferred to a Benefits S...
A Arizona Department of Economic Security customer review by GetHuman user ~Linda Parsons from November 8th, 2017
Background on ~Linda Parsons's case
GetHuman: ~Linda Parsons - can you tell our other Arizona Department of Economic Security customers when your case took place?
~Linda Parsons: Yes I can. It was morning, on October 31st.
GetHuman: Did you reach out to Arizona Department of Economic Security, and if so, how?
GetHuman: And which of these common Arizona Department of Economic Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Parsons a list of common Arizona Department of Economic Security problems)
~Linda Parsons: "File a report" was why I was trying to call.
~Linda Parsons's review of Arizona Department of Economic Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Economic Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Parsons: Was told I would be transferred to a Benefits Specialist then got a message that they were buzy and not taking calls and the system hung up. I represent an employer trying to contact DES about a claim form.
GetHuman: Let's quantify your experience contacting Arizona Department of Economic Security. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Economic Security problem?
~Linda Parsons: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Parsons: I'd give them a three out of five on communication.
GetHuman: And what about Arizona Department of Economic Security's ability to quickly and effectively address your problem?
~Linda Parsons: For that I would say four out of five.
GetHuman: And finally- any advice for other Arizona Department of Economic Security customers?
~Linda Parsons: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Economic Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Parsons taken from his Arizona Department of Economic Security customer service problem that occurred on October 31st, 2017.