Arizona Department of Economic Security: after calling * weeks in a row being trans to l...
A Arizona Department of Economic Security customer review by GetHuman user ~anon from November 19th, 2017
Background on ~anon's case
GetHuman: ~anon - can you tell our other Arizona Department of Economic Security customers when your case took place?
~anon: Yes. It was late at night, on November 14th.
GetHuman: Did you reach out to Arizona Department of Economic Security, and if so, how?
GetHuman: And which of these common Arizona Department of Economic Security customer issues best describes the reason you wanted to talk to them?
(Shows ~anon a list of common Arizona Department of Economic Security problems)
~anon: "SNAP benefits" was why I was trying to call.
~anon's review of Arizona Department of Economic Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Economic Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anon: after calling * weeks in a row being trans to level * supervisor rep theresa waited ** mins on the call just to end up transferring me back into her q, another ** mins waiting and then transferred again WORST SERIVCE EVER THEY DONT EVEN CARE
GetHuman: Let's quantify your experience contacting Arizona Department of Economic Security. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Economic Security problem?
~anon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anon: I'd give them a one out of five on communication.
GetHuman: And what about Arizona Department of Economic Security's ability to quickly and effectively address your problem?
~anon: For that I would say five out of five.
GetHuman: And finally- any advice for other Arizona Department of Economic Security customers?
~anon: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Economic Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anon taken from his Arizona Department of Economic Security customer service problem that occurred on November 14th, 2017.