Astoria Bank: phone number is correct. The voice mail messag...

A Astoria Bank customer review by GetHuman user ~I don't do screen names from November 24th, 2017

Background on ~I don't do screen names's case

GetHuman: ~I don't do screen names - can you tell our other Astoria Bank customers when your case took place?
~I don't do screen names: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Astoria Bank, and if so, how?
~I don't do screen names: I used the 800-278-6742 number I found for on the GetHuman Astoria Bank customer phone number page I was on: Astoria Bank Customer Service Phone Number
GetHuman: And which of these common Astoria Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't do screen names a list of common Astoria Bank problems)
~I don't do screen names: "Complaint" was why I was trying to call.

~I don't do screen names's review of Astoria Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Astoria Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't do screen names: phone number is correct. The voice mail message goes on forever. Pressing * gets the insurance coverage, not a human. I tried pressing each number in turn, but none got a human until I had listened to the entire message, which told me to press *.
GetHuman: Let's quantify your experience contacting Astoria Bank. On a scale of 1 to 5, how easy is it go get help on a Astoria Bank problem?
~I don't do screen names: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't do screen names: I'd give them a three out of five on communication.
GetHuman: And what about Astoria Bank's ability to quickly and effectively address your problem?
~I don't do screen names: For that I would say two out of five.
GetHuman: And finally- any advice for other Astoria Bank customers?
~I don't do screen names: Call them early in the day or late. Don't forget any personal or account information you might need for Astoria Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't do screen names taken from his Astoria Bank customer service problem that occurred on November 21st, 2017.

Astoria Bank

3.00 of 5 stars | 5 reviews

~I don't do screen names's Astoria Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Astoria Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Astoria Bank in any way.

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