Atmos Energy: ATMOS HAS THE WORSES CUSTOMER SERVICE YOU HAVE...
A Atmos Energy customer review by GetHuman user GetHuman-323260 from November 4th, 2017
Background on GetHuman-323260's case
GetHuman: GetHuman-323260 - can you tell our other Atmos Energy customers when your case took place?
GetHuman-323260: Yes I can. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Atmos Energy, and if so, how?
GetHuman: And which of these common Atmos Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-323260 a list of common Atmos Energy problems)
GetHuman-323260: "Setup service" was why I was trying to call.
GetHuman-323260's review of Atmos Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Atmos Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-323260: ATMOS HAS THE WORSES CUSTOMER SERVICE YOU HAVE AT YOUR CALL CENTER IN TEXAS PEOPLE WE BAD ALTIUIDE IT DOESNT MAKE SENSE IF THEY DONT LIKE THEIR JOB THEY NEED TO QUIT
GetHuman: Let's quantify your experience contacting Atmos Energy. On a scale of 1 to 5, how easy is it go get help on a Atmos Energy problem?
GetHuman-323260: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-323260: I'd give them a one out of five on communication.
GetHuman: And what about Atmos Energy's ability to quickly and effectively address your problem?
GetHuman-323260: For that I would say five out of five.
GetHuman: And finally- any advice for other Atmos Energy customers?
GetHuman-323260: Call them early in the day or late. Don't forget any personal or account information you might need for Atmos Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-323260 taken from his Atmos Energy customer service problem that occurred on October 31st, 2017.