Atmos Energy: Atmos service is really bad, they didnt update...
A Atmos Energy customer review by GetHuman user ~Atmos Energy bad business from November 9th, 2017
Background on ~Atmos Energy bad business's case
GetHuman: ~Atmos Energy bad business - can you tell our other Atmos Energy customers when your case took place?
~Atmos Energy bad business: Yes. It was morning, on November 1st.
GetHuman: Did you reach out to Atmos Energy, and if so, how?
GetHuman: And which of these common Atmos Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~Atmos Energy bad business a list of common Atmos Energy problems)
~Atmos Energy bad business: "Change appointment" was why I was trying to call.
~Atmos Energy bad business's review of Atmos Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Atmos Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Atmos Energy bad business: Atmos service is really bad, they didnt update my new account info right over the phone, suppose to come on friday never showed up even the account balance is *. we are freezing here and no help by them. i called again they said we might be there but no body showed up now they are saying on monday. really bad to do business with.
GetHuman: Let's quantify your experience contacting Atmos Energy. On a scale of 1 to 5, how easy is it go get help on a Atmos Energy problem?
~Atmos Energy bad business: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Atmos Energy bad business: I'd give them a four out of five on communication.
GetHuman: And what about Atmos Energy's ability to quickly and effectively address your problem?
~Atmos Energy bad business: For that I would say five out of five.
GetHuman: And finally- any advice for other Atmos Energy customers?
~Atmos Energy bad business: Call them early in the day or late. Don't forget any personal or account information you might need for Atmos Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Atmos Energy bad business taken from his Atmos Energy customer service problem that occurred on November 1st, 2017.