Audi of America: I called about * chronic problems I've been hav...
A Audi of America customer review by GetHuman user ~lkmknits from November 21st, 2017
Background on ~lkmknits's case
GetHuman: ~lkmknits - can you tell our other Audi of America customers when your case took place?
~lkmknits: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Audi of America, and if so, how?
GetHuman: And which of these common Audi of America customer issues best describes the reason you wanted to talk to them?
(Shows ~lkmknits a list of common Audi of America problems)
~lkmknits: "Complaint" was why I was trying to call.
~lkmknits's review of Audi of America customer service
GetHuman: So how would you sum up your experience for GetHuman's Audi of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lkmknits: I called about * chronic problems I've been having with my A*--one being oil consumption and the other a check engine light that seems to be on permanently. After speaking to Tracey, my problems are, hopefully, on the way to being solved.
GetHuman: Let's quantify your experience contacting Audi of America. On a scale of 1 to 5, how easy is it go get help on a Audi of America problem?
~lkmknits: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lkmknits: I'd give them a three out of five on communication.
GetHuman: And what about Audi of America's ability to quickly and effectively address your problem?
~lkmknits: For that I would say five out of five.
GetHuman: And finally- any advice for other Audi of America customers?
~lkmknits: Call them early in the day or late. Don't forget any personal or account information you might need for Audi of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lkmknits taken from his Audi of America customer service problem that occurred on November 19th, 2017.