Audi of America: The young lady was nice & her call back time wa...
A Audi of America customer review by GetHuman user GetHuman-402270 from November 21st, 2017
Background on GetHuman-402270's case
GetHuman: GetHuman-402270 - can you tell our other Audi of America customers when your case took place?
GetHuman-402270: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Audi of America, and if so, how?
GetHuman: And which of these common Audi of America customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402270 a list of common Audi of America problems)
GetHuman-402270: "Returns" was why I was trying to call.
GetHuman-402270's review of Audi of America customer service
GetHuman: So how would you sum up your experience for GetHuman's Audi of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402270: The young lady was nice & her call back time was very fast. I was totally amazed by the whole process & I got my radio code in less ten minutes even with her having to call me back. I would give her a ** in all categories of her customer service skills.
GetHuman: Let's quantify your experience contacting Audi of America. On a scale of 1 to 5, how easy is it go get help on a Audi of America problem?
GetHuman-402270: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402270: I'd give them a five out of five on communication.
GetHuman: And what about Audi of America's ability to quickly and effectively address your problem?
GetHuman-402270: For that I would say five out of five.
GetHuman: And finally- any advice for other Audi of America customers?
GetHuman-402270: Call them early in the day or late. Don't forget any personal or account information you might need for Audi of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402270 taken from his Audi of America customer service problem that occurred on November 20th, 2017.