Australia Post: Needed to contact my local centre about a parce...
A Australia Post customer review by GetHuman user ~Sick of things being difficult from November 20th, 2017
Background on ~Sick of things being difficult's case
GetHuman: ~Sick of things being difficult - can you tell our other Australia Post customers when your case took place?
~Sick of things being difficult: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Australia Post, and if so, how?
GetHuman: And which of these common Australia Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Sick of things being difficult a list of common Australia Post problems)
~Sick of things being difficult: "Delivery problem" was why I was trying to call.
~Sick of things being difficult's review of Australia Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Australia Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sick of things being difficult: Needed to contact my local centre about a parcel I cannot collect. Apparently I have to go in, in person to simply give a message. *Consequentially they're only wasting more of my time and theirs to by trying to deliver something that cannot be received.**useless
GetHuman: Let's quantify your experience contacting Australia Post. On a scale of 1 to 5, how easy is it go get help on a Australia Post problem?
~Sick of things being difficult: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sick of things being difficult: I'd give them a five out of five on communication.
GetHuman: And what about Australia Post's ability to quickly and effectively address your problem?
~Sick of things being difficult: For that I would say three out of five.
GetHuman: And finally- any advice for other Australia Post customers?
~Sick of things being difficult: Call them early in the day or late. Don't forget any personal or account information you might need for Australia Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sick of things being difficult taken from his Australia Post customer service problem that occurred on November 18th, 2017.