Auto Zone: always thought highly of autozone til today the...
A Auto Zone customer review by GetHuman user ~mistreated consumer from November 12th, 2017
Background on ~mistreated consumer's case
GetHuman: ~mistreated consumer - can you tell our other Auto Zone customers when your case took place?
~mistreated consumer: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Auto Zone, and if so, how?
GetHuman: And which of these common Auto Zone customer issues best describes the reason you wanted to talk to them?
(Shows ~mistreated consumer a list of common Auto Zone problems)
~mistreated consumer: "None of those really matches why I wanted to call Auto Zone that day." was why I was trying to call.
~mistreated consumer's review of Auto Zone customer service
GetHuman: So how would you sum up your experience for GetHuman's Auto Zone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mistreated consumer: always thought highly of autozone til today theyre employee customer service *****....joaquin u r one rude person....u so lied about being able to reorder my part i went right down the road and they ordered my part no problem and u said u could not get the part yea right, a big place like autozone cant get a part ordered....u need to do the business a favor and quit or check yourself or ego at the door and treat customers with a little respect....i have spent alot of money at autozone but as long as your an employee i will never spend a dime i have never been treated so bad and im ** yrs old female
GetHuman: Let's quantify your experience contacting Auto Zone. On a scale of 1 to 5, how easy is it go get help on a Auto Zone problem?
~mistreated consumer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mistreated consumer: I'd give them a one out of five on communication.
GetHuman: And what about Auto Zone's ability to quickly and effectively address your problem?
~mistreated consumer: For that I would say one out of five.
GetHuman: And finally- any advice for other Auto Zone customers?
~mistreated consumer: Call them early in the day or late. Don't forget any personal or account information you might need for Auto Zone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mistreated consumer taken from his Auto Zone customer service problem that occurred on November 6th, 2017.