Banana Republic-Bananacard: Just keep pressing Zero's. You get a human. The...

A Banana Republic-Bananacard customer review by GetHuman user ~dpipe from November 7th, 2017

Background on ~dpipe's case

GetHuman: ~dpipe - can you tell our other Banana Republic-Bananacard customers when your case took place?
~dpipe: Yes. It was morning, on November 5th.
GetHuman: Did you reach out to Banana Republic-Bananacard, and if so, how?
~dpipe: I used the 800-234-7455 number I found for on the GetHuman Banana Republic-Bananacard customer phone number page I was on: Banana Republic-Bananacard Customer Service Phone Number
GetHuman: And which of these common Banana Republic-Bananacard customer issues best describes the reason you wanted to talk to them?
(Shows ~dpipe a list of common Banana Republic-Bananacard problems)
~dpipe: "Setup an account" was why I was trying to call.

~dpipe's review of Banana Republic-Bananacard customer service

GetHuman: So how would you sum up your experience for GetHuman's Banana Republic-Bananacard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dpipe: Just keep pressing Zero's. You get a human. The woman I got was very helpful and spoke clearly. She fixed my issue in * minutes.
GetHuman: Let's quantify your experience contacting Banana Republic-Bananacard. On a scale of 1 to 5, how easy is it go get help on a Banana Republic-Bananacard problem?
~dpipe: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dpipe: I'd give them a five out of five on communication.
GetHuman: And what about Banana Republic-Bananacard's ability to quickly and effectively address your problem?
~dpipe: For that I would say three out of five.
GetHuman: And finally- any advice for other Banana Republic-Bananacard customers?
~dpipe: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic-Bananacard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dpipe taken from his Banana Republic-Bananacard customer service problem that occurred on November 5th, 2017.

Banana Republic-Bananacard

3.17 of 5 stars | 33 reviews

~dpipe's Banana Republic-Bananacard Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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