Banana Republic-Bananacard: they did not resolve and i have to call back on...

A Banana Republic-Bananacard customer review by GetHuman user GetHuman-107258 from November 15th, 2017

Background on GetHuman-107258's case

GetHuman: GetHuman-107258 - can you tell our other Banana Republic-Bananacard customers when your case took place?
GetHuman-107258: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Banana Republic-Bananacard, and if so, how?
GetHuman-107258: I used the 800-234-7455 number I found for on the GetHuman Banana Republic-Bananacard customer phone number page I was on: Banana Republic-Bananacard Customer Service Phone Number
GetHuman: And which of these common Banana Republic-Bananacard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107258 a list of common Banana Republic-Bananacard problems)
GetHuman-107258: "Question" was why I was trying to call.

GetHuman-107258's review of Banana Republic-Bananacard customer service

GetHuman: So how would you sum up your experience for GetHuman's Banana Republic-Bananacard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107258: they did not resolve and i have to call back once the fradulent pending charge is officially posted!
GetHuman: Let's quantify your experience contacting Banana Republic-Bananacard. On a scale of 1 to 5, how easy is it go get help on a Banana Republic-Bananacard problem?
GetHuman-107258: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107258: I'd give them a one out of five on communication.
GetHuman: And what about Banana Republic-Bananacard's ability to quickly and effectively address your problem?
GetHuman-107258: For that I would say two out of five.
GetHuman: And finally- any advice for other Banana Republic-Bananacard customers?
GetHuman-107258: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic-Bananacard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107258 taken from his Banana Republic-Bananacard customer service problem that occurred on November 12th, 2017.

Banana Republic-Bananacard

3.17 of 5 stars | 33 reviews

GetHuman-107258's Banana Republic-Bananacard Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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