Banana Republic-Bananacard: Took a second to get past the automatic service...

A Banana Republic-Bananacard customer review by GetHuman user ~FobieWobie from November 22nd, 2017

Background on ~FobieWobie's case

GetHuman: ~FobieWobie - can you tell our other Banana Republic-Bananacard customers when your case took place?
~FobieWobie: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Banana Republic-Bananacard, and if so, how?
~FobieWobie: I used the 800-234-7455 number I found for on the GetHuman Banana Republic-Bananacard customer phone number page I was on: Banana Republic-Bananacard Customer Service Phone Number
GetHuman: And which of these common Banana Republic-Bananacard customer issues best describes the reason you wanted to talk to them?
(Shows ~FobieWobie a list of common Banana Republic-Bananacard problems)
~FobieWobie: "Lower my rate" was why I was trying to call.

~FobieWobie's review of Banana Republic-Bananacard customer service

GetHuman: So how would you sum up your experience for GetHuman's Banana Republic-Bananacard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FobieWobie: Took a second to get past the automatic service but questing "Operator" seemed to work. Person was polite and responsive. Issue resolved.
GetHuman: Let's quantify your experience contacting Banana Republic-Bananacard. On a scale of 1 to 5, how easy is it go get help on a Banana Republic-Bananacard problem?
~FobieWobie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FobieWobie: I'd give them a one out of five on communication.
GetHuman: And what about Banana Republic-Bananacard's ability to quickly and effectively address your problem?
~FobieWobie: For that I would say five out of five.
GetHuman: And finally- any advice for other Banana Republic-Bananacard customers?
~FobieWobie: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic-Bananacard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FobieWobie taken from his Banana Republic-Bananacard customer service problem that occurred on November 15th, 2017.

Banana Republic-Bananacard

3.17 of 5 stars | 33 reviews

~FobieWobie's Banana Republic-Bananacard Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Banana Republic-Bananacard, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Banana Republic-Bananacard in any way.

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