Banana Republic-Bananacard: Took a second to get past the automatic service...
A Banana Republic-Bananacard customer review by GetHuman user ~FobieWobie from November 22nd, 2017
Background on ~FobieWobie's case
GetHuman: ~FobieWobie - can you tell our other Banana Republic-Bananacard customers when your case took place?
~FobieWobie: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Banana Republic-Bananacard, and if so, how?
GetHuman: And which of these common Banana Republic-Bananacard customer issues best describes the reason you wanted to talk to them?
(Shows ~FobieWobie a list of common Banana Republic-Bananacard problems)
~FobieWobie: "Lower my rate" was why I was trying to call.
~FobieWobie's review of Banana Republic-Bananacard customer service
GetHuman: So how would you sum up your experience for GetHuman's Banana Republic-Bananacard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FobieWobie: Took a second to get past the automatic service but questing "Operator" seemed to work. Person was polite and responsive. Issue resolved.
GetHuman: Let's quantify your experience contacting Banana Republic-Bananacard. On a scale of 1 to 5, how easy is it go get help on a Banana Republic-Bananacard problem?
~FobieWobie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FobieWobie: I'd give them a one out of five on communication.
GetHuman: And what about Banana Republic-Bananacard's ability to quickly and effectively address your problem?
~FobieWobie: For that I would say five out of five.
GetHuman: And finally- any advice for other Banana Republic-Bananacard customers?
~FobieWobie: Call them early in the day or late. Don't forget any personal or account information you might need for Banana Republic-Bananacard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FobieWobie taken from his Banana Republic-Bananacard customer service problem that occurred on November 15th, 2017.