Bank of America Credit Card Servicing - Priority Card Services: It is unacceptable to wait ** mins to speak to...

A Bank of America Credit Card Servicing - Priority Card Services customer review by GetHuman user GetHuman-312216 from November 21st, 2017

Background on GetHuman-312216's case

GetHuman: GetHuman-312216 - can you tell our other Bank of America Credit Card Servicing - Priority Card Services customers when your case took place?
GetHuman-312216: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Bank of America Credit Card Servicing - Priority Card Services, and if so, how?
GetHuman-312216: I used the 800-421-2110 number I found for on the GetHuman Bank of America Credit Card Servicing - Priority Card Services customer phone number page I was on: Bank of America Credit Card Servicing - Priority Card Services Customer Service Phone Number
GetHuman: And which of these common Bank of America Credit Card Servicing - Priority Card Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-312216 a list of common Bank of America Credit Card Servicing - Priority Card Services problems)
GetHuman-312216: "Question" was why I was trying to call.

GetHuman-312216's review of Bank of America Credit Card Servicing - Priority Card Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Bank of America Credit Card Servicing - Priority Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-312216: It is unacceptable to wait ** mins to speak to someone in customer service. The co can certainly afford to hire addl employees to service customers. NOT HAPPY.*Barbara firth
GetHuman: Let's quantify your experience contacting Bank of America Credit Card Servicing - Priority Card Services. On a scale of 1 to 5, how easy is it go get help on a Bank of America Credit Card Servicing - Priority Card Services problem?
GetHuman-312216: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-312216: I'd give them a four out of five on communication.
GetHuman: And what about Bank of America Credit Card Servicing - Priority Card Services's ability to quickly and effectively address your problem?
GetHuman-312216: For that I would say three out of five.
GetHuman: And finally- any advice for other Bank of America Credit Card Servicing - Priority Card Services customers?
GetHuman-312216: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Credit Card Servicing - Priority Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-312216 taken from his Bank of America Credit Card Servicing - Priority Card Services customer service problem that occurred on November 12th, 2017.

Bank of America Credit Card Servicing - Priority Card Services

4.00 of 5 stars | 66 reviews

GetHuman-312216's Bank of America Credit Card Servicing - Priority Card Services Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bank of America Credit Card Servicing - Priority Card Services, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bank of America Credit Card Servicing - Priority Card Services in any way.

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