Bayer Corporation: Absolutely, insanely, dispicably, irresponsibly...
A Bayer Corporation customer review by GetHuman user ~John Chickering from November 18th, 2017
Background on ~John Chickering's case
GetHuman: ~John Chickering - can you tell our other Bayer Corporation customers when your case took place?
~John Chickering: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Bayer Corporation, and if so, how?
GetHuman: And which of these common Bayer Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~John Chickering a list of common Bayer Corporation problems)
~John Chickering: "None of those really matches why I wanted to call Bayer Corporation that day." was why I was trying to call.
~John Chickering's review of Bayer Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Bayer Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Chickering: Absolutely, insanely, dispicably, irresponsibly, incompetently useless!!!!!! Bayer somehow (?*!) seems to have a solid corporate image and brand, and you tarnish it with your spit-drooling, nose-picking, customer SERVICE (I use the term loosely) call center drones rattling off their endless "I DO apologize" routines. Nothing is more offensive than one of your robots thanking us for our "patience" or spewing their profane "apologize" drivel! ****, you could teach that to a ********** parrot! Why don't you give that a try? You could staff up your call centers with a flock of bird-brained animals and send your call center idiots back to flipping hamburgers where they belong. Lastly ...*(i) You should update "Your wait" box beyond your limited two digits. I was on the line for just short of * HOURS with * sets of your customer service morons re a recently published side-effect of your low dose aspirin. Your drones were useless. The entire wasted experience was! I still have no an
GetHuman: Let's quantify your experience contacting Bayer Corporation. On a scale of 1 to 5, how easy is it go get help on a Bayer Corporation problem?
~John Chickering: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Chickering: I'd give them a one out of five on communication.
GetHuman: And what about Bayer Corporation's ability to quickly and effectively address your problem?
~John Chickering: For that I would say one out of five.
GetHuman: And finally- any advice for other Bayer Corporation customers?
~John Chickering: Call them early in the day or late. Don't forget any personal or account information you might need for Bayer Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Chickering taken from his Bayer Corporation customer service problem that occurred on November 8th, 2017.