Bayer Corporation: I have been looking for the one a day "essentia...

A Bayer Corporation customer review by GetHuman user ~Denise McKnight from November 22nd, 2017

Background on ~Denise McKnight's case

GetHuman: ~Denise McKnight - can you tell our other Bayer Corporation customers when your case took place?
~Denise McKnight: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Bayer Corporation, and if so, how?
~Denise McKnight: I used the 800-800-4793 number I found for on the GetHuman Bayer Corporation customer phone number page I was on: Bayer Corporation Customer Service Phone Number
GetHuman: And which of these common Bayer Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Denise McKnight a list of common Bayer Corporation problems)
~Denise McKnight: "None of those really matches why I wanted to call Bayer Corporation that day." was why I was trying to call.

~Denise McKnight's review of Bayer Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Bayer Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Denise McKnight: I have been looking for the one a day "essential" vitamins for a while, which no longer seems to be available. I spk to a cutomer rep at Bayer*Amy who was very helpful and knowledgeable, and was able to suggest another product. Thank you Denise McKnight
GetHuman: Let's quantify your experience contacting Bayer Corporation. On a scale of 1 to 5, how easy is it go get help on a Bayer Corporation problem?
~Denise McKnight: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Denise McKnight: I'd give them a four out of five on communication.
GetHuman: And what about Bayer Corporation's ability to quickly and effectively address your problem?
~Denise McKnight: For that I would say three out of five.
GetHuman: And finally- any advice for other Bayer Corporation customers?
~Denise McKnight: Call them early in the day or late. Don't forget any personal or account information you might need for Bayer Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Denise McKnight taken from his Bayer Corporation customer service problem that occurred on November 18th, 2017.

Bayer Corporation

2.25 of 5 stars | 2 reviews

~Denise McKnight's Bayer Corporation Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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