Belkin: Atrocious! I called for tech support and got a...
A Belkin customer review by GetHuman user ~Clinger True from November 16th, 2017
Background on ~Clinger True's case
GetHuman: ~Clinger True - can you tell our other Belkin customers when your case took place?
~Clinger True: Sure. It was late at night, on November 12th.
GetHuman: Did you reach out to Belkin, and if so, how?
GetHuman: And which of these common Belkin customer issues best describes the reason you wanted to talk to them?
(Shows ~Clinger True a list of common Belkin problems)
~Clinger True: "None of those really matches why I wanted to call Belkin that day." was why I was trying to call.
~Clinger True's review of Belkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Belkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clinger True: Atrocious! I called for tech support and got a panicky tech charlatan who told me my computer network was being accessed by ** to ** sources. But he could solve my emergency issue easily for $***.**. I will never buy a Belkin product and will insure my family and friends do not as well.
GetHuman: Let's quantify your experience contacting Belkin. On a scale of 1 to 5, how easy is it go get help on a Belkin problem?
~Clinger True: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clinger True: I'd give them a one out of five on communication.
GetHuman: And what about Belkin's ability to quickly and effectively address your problem?
~Clinger True: For that I would say five out of five.
GetHuman: And finally- any advice for other Belkin customers?
~Clinger True: Call them early in the day or late. Don't forget any personal or account information you might need for Belkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clinger True taken from his Belkin customer service problem that occurred on November 12th, 2017.