I'm just trying to find out how to get a Belkin...
A Belkin customer review by GetHuman user ~Mike Weisser from November 13th, 2017
Background on ~Mike Weisser's case
GetHuman: ~Mike Weisser - can you tell our other Belkin customers when your case took place?
~Mike Weisser: Yup. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Belkin, and if so, how?
GetHuman: And which of these common Belkin customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike Weisser a list of common Belkin problems)
~Mike Weisser: "None of those really matches why I wanted to call Belkin that day." was why I was trying to call.
~Mike Weisser's review of Belkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Belkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike Weisser: I'm just trying to find out how to get a Belkin Icon on my desktop so I can have that Belkin running site and not just a Icon on my taskbar. I have a Belkin WiFi adapter
GetHuman: Let's quantify your experience contacting Belkin. On a scale of 1 to 5, how easy is it go get help on a Belkin problem?
~Mike Weisser: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike Weisser: I'd give them a two out of five on communication.
GetHuman: And what about Belkin's ability to quickly and effectively address your problem?
~Mike Weisser: For that I would say three out of five.
GetHuman: And finally- any advice for other Belkin customers?
~Mike Weisser: Call them early in the day or late. Don't forget any personal or account information you might need for Belkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike Weisser taken from his Belkin customer service problem that occurred on November 4th, 2017.