Belkin: I would like to get customer service* they neve...
A Belkin customer review by GetHuman user ~Jay Jablow--order#EC01182129 from November 19th, 2017
Background on ~Jay Jablow--order#EC01182129's case
GetHuman: ~Jay Jablow--order#EC01182129 - can you tell our other Belkin customers when your case took place?
~Jay Jablow--order#EC01182129: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Belkin, and if so, how?
GetHuman: And which of these common Belkin customer issues best describes the reason you wanted to talk to them?
(Shows ~Jay Jablow--order#EC01182129 a list of common Belkin problems)
~Jay Jablow--order#EC01182129: "None of those really matches why I wanted to call Belkin that day." was why I was trying to call.
~Jay Jablow--order#EC01182129's review of Belkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Belkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jay Jablow--order#EC01182129: I would like to get customer service* they never answered.*Please call me about an order that seems to be lost.***-***-****
GetHuman: Let's quantify your experience contacting Belkin. On a scale of 1 to 5, how easy is it go get help on a Belkin problem?
~Jay Jablow--order#EC01182129: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jay Jablow--order#EC01182129: I'd give them a two out of five on communication.
GetHuman: And what about Belkin's ability to quickly and effectively address your problem?
~Jay Jablow--order#EC01182129: For that I would say one out of five.
GetHuman: And finally- any advice for other Belkin customers?
~Jay Jablow--order#EC01182129: Call them early in the day or late. Don't forget any personal or account information you might need for Belkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jay Jablow--order#EC01182129 taken from his Belkin customer service problem that occurred on November 17th, 2017.