Bell Canada: I find it very sad that a large company like Be...
A Bell Canada customer review by GetHuman user ~A Pissed Off Customer from November 21st, 2017
Background on ~A Pissed Off Customer's case
GetHuman: ~A Pissed Off Customer - can you tell our other Bell Canada customers when your case took place?
~A Pissed Off Customer: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~A Pissed Off Customer a list of common Bell Canada problems)
~A Pissed Off Customer: "Complaint" was why I was trying to call.
~A Pissed Off Customer's review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A Pissed Off Customer: I find it very sad that a large company like Bell Canada treat their small business customers the way they do. Our company has been with Bell for over ** years, paying approximately $**** per month for our services. Over a $*** repair bill they cut off one of our services and the amount of money it cost our company I can't even begin to imagine. The bill has since been paid and the service is not yet restored. TIME TO LOOK ELSEWHERE!! One of the many reasons I, personally, am not with Bell!!
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~A Pissed Off Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A Pissed Off Customer: I'd give them a four out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~A Pissed Off Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~A Pissed Off Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A Pissed Off Customer taken from his Bell Canada customer service problem that occurred on November 17th, 2017.