Bell Canada: turn back on with my homephone and down staris...
A Bell Canada customer review by GetHuman user ~Robert Colgan from November 25th, 2017
Background on ~Robert Colgan's case
GetHuman: ~Robert Colgan - can you tell our other Bell Canada customers when your case took place?
~Robert Colgan: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Bell Canada, and if so, how?
GetHuman: And which of these common Bell Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Colgan a list of common Bell Canada problems)
~Robert Colgan: "Setup service" was why I was trying to call.
~Robert Colgan's review of Bell Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Colgan: turn back on with my homephone and down staris at lobby room at my apartment that Robert is hard of hearing of deaf person please than u
GetHuman: Let's quantify your experience contacting Bell Canada. On a scale of 1 to 5, how easy is it go get help on a Bell Canada problem?
~Robert Colgan: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Colgan: I'd give them a four out of five on communication.
GetHuman: And what about Bell Canada's ability to quickly and effectively address your problem?
~Robert Colgan: For that I would say five out of five.
GetHuman: And finally- any advice for other Bell Canada customers?
~Robert Colgan: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Colgan taken from his Bell Canada customer service problem that occurred on November 16th, 2017.