Best Buy: Good service once I found someone who gave a da...

A Best Buy customer review by GetHuman user ~SSgT Craig from November 27th, 2017

Background on ~SSgT Craig's case

GetHuman: ~SSgT Craig - can you tell our other Best Buy customers when your case took place?
~SSgT Craig: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Best Buy, and if so, how?
~SSgT Craig: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
Shows ~SSgT Craig a list of common Best Buy problems
~SSgT Craig: "Track order" was why I was trying to call.

~SSgT Craig's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SSgT Craig: Good service once I found someone who gave a ****, reviews are accurate, use the prompts they tell you on the section When Dialing. Best Buy are jerks.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~SSgT Craig: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SSgT Craig: I'd give them a five out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~SSgT Craig: For that I would say four out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~SSgT Craig: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SSgT Craig taken from his Best Buy customer service problem that occurred on November 22nd, 2017.

Best Buy

2.33 of 5 stars | 285 reviews
Best Buy ReviewsBest Buy's Phone NumberAll Best Buy contact infoGeneral Best Buy customer service info
~SSgT Craig's Best Buy Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Best Buy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Best Buy in any way.
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