Best Buy: HORRIBLE SERVICE. WONT EMAIL YOU BACK. SHIPS WR...
A Best Buy customer review by GetHuman user ~i hate best buy from November 19th, 2017
Background on ~i hate best buy's case
GetHuman: ~i hate best buy - can you tell our other Best Buy customers when your case took place?
~i hate best buy: Yes. It was late at night, on November 10th.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~i hate best buy a list of common Best Buy problems)
~i hate best buy: "Dispute a Charge" was why I was trying to call.
~i hate best buy's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i hate best buy: HORRIBLE SERVICE. WONT EMAIL YOU BACK. SHIPS WRONG ITEMS AND DOES NOT REFUND PROMPTLY. SHOP ELSEWHERE!
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~i hate best buy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i hate best buy: I'd give them a five out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~i hate best buy: For that I would say four out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~i hate best buy: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i hate best buy taken from his Best Buy customer service problem that occurred on November 10th, 2017.