Best Buy: HORRIBLE SERVICE. WONT EMAIL YOU BACK. SHIPS WR...

A Best Buy customer review by GetHuman user ~i hate best buy from November 19th, 2017

Background on ~i hate best buy's case

GetHuman: ~i hate best buy - can you tell our other Best Buy customers when your case took place?
~i hate best buy: Yes. It was late at night, on November 10th.
GetHuman: Did you reach out to Best Buy, and if so, how?
~i hate best buy: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
Shows ~i hate best buy a list of common Best Buy problems
~i hate best buy: "Pay bill" was why I was trying to call.

~i hate best buy's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i hate best buy: HORRIBLE SERVICE. WONT EMAIL YOU BACK. SHIPS WRONG ITEMS AND DOES NOT REFUND PROMPTLY. SHOP ELSEWHERE!
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~i hate best buy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i hate best buy: I'd give them a five out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~i hate best buy: For that I would say four out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~i hate best buy: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i hate best buy taken from his Best Buy customer service problem that occurred on November 10th, 2017.

Best Buy

2.33 of 5 stars | 285 reviews
Best Buy ReviewsBest Buy's Phone NumberAll Best Buy contact infoGeneral Best Buy customer service info
~i hate best buy's Best Buy Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Best Buy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Best Buy in any way.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!