Best Buy: I have been dealing with best buy costumer serv...

A Best Buy customer review by GetHuman user ~Very displeased customer -_- from November 26th, 2017

Background on ~Very displeased customer -_-'s case

GetHuman: ~Very displeased customer -_- - can you tell our other Best Buy customers when your case took place?
~Very displeased customer -_-: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Best Buy, and if so, how?
~Very displeased customer -_-: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
Shows ~Very displeased customer -_- a list of common Best Buy problems
~Very displeased customer -_-: "Make a purchase" was why I was trying to call.

~Very displeased customer -_-'s review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very displeased customer -_-: I have been dealing with best buy costumer service for about two months now and I still haven't received any solution. I recently purchased a new sony *k tv from them and spent the extra *** dollars for the insurance so that my television would last me a good amount of time but after * short months my television is busted and all they have to say is "Buy another one." and that is not good costumer service if you ask me or product ownership.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~Very displeased customer -_-: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very displeased customer -_-: I'd give them a one out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~Very displeased customer -_-: For that I would say five out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~Very displeased customer -_-: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very displeased customer -_- taken from his Best Buy customer service problem that occurred on November 18th, 2017.

Best Buy

2.33 of 5 stars | 285 reviews
Best Buy ReviewsBest Buy's Phone NumberAll Best Buy contact infoGeneral Best Buy customer service info
~Very displeased customer -_-'s Best Buy Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Best Buy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Best Buy in any way.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!