BestBuy.com: pricematch
A BestBuy.com customer review by GetHuman user GetHuman45036 from December 7th, 2017
Background on GetHuman45036's case
GetHuman: GetHuman45036 - can you tell our other BestBuy.com customers when your case took place?
GetHuman45036: Yeah. It was middle of the night, on December 6th.
GetHuman: Did you reach out to BestBuy.com, and if so, how?
GetHuman: And which of these common BestBuy.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman45036 a list of common BestBuy.com problems)
GetHuman45036: "Complaint" was why I was trying to call.
GetHuman45036's review of BestBuy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BestBuy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman45036: pricematch
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman45036: they do not want to price match
GetHuman: Let's quantify your experience contacting BestBuy.com. On a scale of 1 to 5, how easy is it go get help on a BestBuy.com problem?
GetHuman45036: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman45036: I'd give them a four out of five on communication.
GetHuman: And what about BestBuy.com's ability to quickly and effectively address your problem?
GetHuman45036: For that I would say five out of five.
GetHuman: And finally- any advice for other BestBuy.com customers?
GetHuman45036: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for BestBuy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman45036 taken from his BestBuy.com customer service problem that occurred on December 6th, 2017.