BestBuy.com: quicken won't open on my windows ** computer
Background on GetHuman-rondagot's case
GetHuman: GetHuman-rondagot - can you tell our other BestBuy.com customers when your case took place?
GetHuman-rondagot: Yup. It was evening, on November 30th.
GetHuman: Did you reach out to BestBuy.com, and if so, how?
GetHuman: And which of these common BestBuy.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rondagot a list of common BestBuy.com problems)
GetHuman-rondagot: "Cancel order" was why I was trying to call.
GetHuman-rondagot's review of BestBuy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BestBuy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rondagot: quicken won't open on my windows ** computer
GetHuman: Let's quantify your experience contacting BestBuy.com. On a scale of 1 to 5, how easy is it go get help on a BestBuy.com problem?
GetHuman-rondagot: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rondagot: I'd give them a one out of five on communication.
GetHuman: And what about BestBuy.com's ability to quickly and effectively address your problem?
GetHuman-rondagot: For that I would say two out of five.
GetHuman: And finally- any advice for other BestBuy.com customers?
GetHuman-rondagot: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for BestBuy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rondagot taken from his BestBuy.com customer service problem that occurred on November 30th, 2017.