Better Business Bureau: Crowdfire App does not have an unsubscribe butt...
A Better Business Bureau customer review by GetHuman user GetHuman10756 from December 3rd, 2017
Background on GetHuman10756's case
GetHuman: GetHuman10756 - can you tell our other Better Business Bureau customers when your case took place?
GetHuman10756: Sure. It was late at night, on November 25th.
GetHuman: Did you reach out to Better Business Bureau, and if so, how?
GetHuman: And which of these common Better Business Bureau customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman10756 a list of common Better Business Bureau problems)
GetHuman10756: "File a report" was why I was trying to call.
GetHuman10756's review of Better Business Bureau customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Business Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman10756: Crowdfire App does not have an unsubscribe button in their email communications.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman10756: I emailed back and forth with them... and they have been very unhelpful. There is no way to unsubscribe from within the email. Must go to the app. Unacceptable!
GetHuman: Let's quantify your experience contacting Better Business Bureau. On a scale of 1 to 5, how easy is it go get help on a Better Business Bureau problem?
GetHuman10756: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman10756: I'd give them a five out of five on communication.
GetHuman: And what about Better Business Bureau's ability to quickly and effectively address your problem?
GetHuman10756: For that I would say four out of five.
GetHuman: And finally- any advice for other Better Business Bureau customers?
GetHuman10756: Call them early in the day or late. Don't forget any personal or account information you might need for Better Business Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman10756 taken from his Better Business Bureau customer service problem that occurred on November 25th, 2017.