Better Homes and Garden Magazine: called to change mom's mailing address, found o...

A Better Homes and Garden Magazine customer review by GetHuman user ~son helping out mom from November 24th, 2017

Background on ~son helping out mom's case

GetHuman: ~son helping out mom - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~son helping out mom: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
~son helping out mom: I used the 800-374-4244 number I found for on the GetHuman Better Homes and Garden Magazine customer phone number page I was on: Better Homes and Garden Magazine Customer Service Phone Number
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~son helping out mom a list of common Better Homes and Garden Magazine problems)
~son helping out mom: "Missing Delivery" was why I was trying to call.

~son helping out mom's review of Better Homes and Garden Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~son helping out mom: called to change mom's mailing address, found out that usps had already made them aware (who knew????)
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~son helping out mom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~son helping out mom: I'd give them a five out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~son helping out mom: For that I would say two out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~son helping out mom: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~son helping out mom taken from his Better Homes and Garden Magazine customer service problem that occurred on November 21st, 2017.

Better Homes and Garden Magazine

4.43 of 5 stars | 230 reviews

~son helping out mom's Better Homes and Garden Magazine Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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