Better World Books: tube mas de mes y medio y nunca recibi nada sol...
A Better World Books customer review by GetHuman user ~nayla ibarra from November 11th, 2017
Background on ~nayla ibarra's case
GetHuman: ~nayla ibarra - can you tell our other Better World Books customers when your case took place?
~nayla ibarra: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Better World Books, and if so, how?
GetHuman: And which of these common Better World Books customer issues best describes the reason you wanted to talk to them?
(Shows ~nayla ibarra a list of common Better World Books problems)
~nayla ibarra: "Change order" was why I was trying to call.
~nayla ibarra's review of Better World Books customer service
GetHuman: So how would you sum up your experience for GetHuman's Better World Books customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nayla ibarra: tube mas de mes y medio y nunca recibi nada solo le dije a la senorita que me regresaran mi dinero en verdad me interesaba el libro porque era un regalo pero que mal servicio el de su copania.
GetHuman: Let's quantify your experience contacting Better World Books. On a scale of 1 to 5, how easy is it go get help on a Better World Books problem?
~nayla ibarra: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nayla ibarra: I'd give them a five out of five on communication.
GetHuman: And what about Better World Books's ability to quickly and effectively address your problem?
~nayla ibarra: For that I would say two out of five.
GetHuman: And finally- any advice for other Better World Books customers?
~nayla ibarra: Call them early in the day or late. Don't forget any personal or account information you might need for Better World Books to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nayla ibarra taken from his Better World Books customer service problem that occurred on November 8th, 2017.