The Betty Crocker * quart food storage containe...

A Betty Crocker customer review by GetHuman user ~Sista K from November 9th, 2017

Background on ~Sista K's case

GetHuman: ~Sista K - can you tell our other Betty Crocker customers when your case took place?
~Sista K: Yes. It was afternoon, on November 7th.
GetHuman: Did you reach out to Betty Crocker, and if so, how?
~Sista K: I used the 800-446-1898 number I found for on the GetHuman Betty Crocker customer phone number page I was on: Betty Crocker Customer Service Phone Number
GetHuman: And which of these common Betty Crocker customer issues best describes the reason you wanted to talk to them?
(Shows ~Sista K a list of common Betty Crocker problems)
~Sista K: "Returns" was why I was trying to call.

~Sista K's review of Betty Crocker customer service

GetHuman: So how would you sum up your experience for GetHuman's Betty Crocker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sista K: The Betty Crocker * quart food storage containers with the red lids from Dollar Tree stores in my town in GA are no good. The lids will not stay snapped closed. I bought * sets which contained *. None will stay closed. And after * weeks, one container after microwaving has a non viewable hole on the bottom corner...food juices and oil got all over my desk at work. Yuck! The ones from Rubbermaid that Dollar Tree used to have never had this problem. Don't make a customer have to start looking for the brand to use before buying...and not chose yours...that would really ****. Betty Crocker is a well known and usually trusty and reliable brand. Please restore the quality of your product.
GetHuman: Let's quantify your experience contacting Betty Crocker. On a scale of 1 to 5, how easy is it go get help on a Betty Crocker problem?
~Sista K: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sista K: I'd give them a five out of five on communication.
GetHuman: And what about Betty Crocker's ability to quickly and effectively address your problem?
~Sista K: For that I would say two out of five.
GetHuman: And finally- any advice for other Betty Crocker customers?
~Sista K: Call them early in the day or late. Don't forget any personal or account information you might need for Betty Crocker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sista K taken from his Betty Crocker customer service problem that occurred on November 7th, 2017.

Betty Crocker

3.67 of 5 stars | 34 reviews

~Sista K's Betty Crocker Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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