Blair.com: Returned pants...needed smaller WAISt ...**x...

A Blair.com customer review by GetHuman user GetHuman-43023 from November 22nd, 2017

Background on GetHuman-43023's case

GetHuman: GetHuman-43023 - can you tell our other Blair.com customers when your case took place?
GetHuman-43023: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Blair.com, and if so, how?
GetHuman-43023: I used the 800-458-2000 number I found for on the GetHuman Blair.com customer phone number page I was on: Blair.com Customer Service Phone Number
GetHuman: And which of these common Blair.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43023 a list of common Blair.com problems)
GetHuman-43023: "Change order" was why I was trying to call.

GetHuman-43023's review of Blair.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Blair.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43023: Returned pants...needed smaller WAISt ...**x** inseam....I will pay for return postage as I am currently in Hawaii.....**-**** Wahiapana St, Kapolei, HI *****Ge
GetHuman: Let's quantify your experience contacting Blair.com. On a scale of 1 to 5, how easy is it go get help on a Blair.com problem?
GetHuman-43023: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43023: I'd give them a five out of five on communication.
GetHuman: And what about Blair.com's ability to quickly and effectively address your problem?
GetHuman-43023: For that I would say one out of five.
GetHuman: And finally- any advice for other Blair.com customers?
GetHuman-43023: Call them early in the day or late. Don't forget any personal or account information you might need for Blair.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43023 taken from his Blair.com customer service problem that occurred on November 18th, 2017.

Blair.com

2.33 of 5 stars | 18 reviews

GetHuman-43023's Blair.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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