Blair.com: Totally disgusted with your "push this" service...

A Blair.com customer review by GetHuman user ~Nancy Anteck from November 25th, 2017

Background on ~Nancy Anteck's case

GetHuman: ~Nancy Anteck - can you tell our other Blair.com customers when your case took place?
~Nancy Anteck: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Blair.com, and if so, how?
~Nancy Anteck: I used the 800-458-2000 number I found for on the GetHuman Blair.com customer phone number page I was on: Blair.com Customer Service Phone Number
GetHuman: And which of these common Blair.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy Anteck a list of common Blair.com problems)
~Nancy Anteck: "Return an Order" was why I was trying to call.

~Nancy Anteck's review of Blair.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Blair.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy Anteck: Totally disgusted with your "push this" service. I am paying my LAST invoice and will NEVER deal with Blair again
GetHuman: Let's quantify your experience contacting Blair.com. On a scale of 1 to 5, how easy is it go get help on a Blair.com problem?
~Nancy Anteck: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy Anteck: I'd give them a two out of five on communication.
GetHuman: And what about Blair.com's ability to quickly and effectively address your problem?
~Nancy Anteck: For that I would say three out of five.
GetHuman: And finally- any advice for other Blair.com customers?
~Nancy Anteck: Call them early in the day or late. Don't forget any personal or account information you might need for Blair.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy Anteck taken from his Blair.com customer service problem that occurred on November 21st, 2017.

Blair.com

2.33 of 5 stars | 18 reviews

~Nancy Anteck's Blair.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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