Blair.com: The rep was polite, understanding and confirmed...
A Blair.com customer review by GetHuman user ~Ken from November 19th, 2017
Background on ~Ken's case
GetHuman: ~Ken - can you tell our other Blair.com customers when your case took place?
~Ken: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Blair.com, and if so, how?
GetHuman: And which of these common Blair.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ken a list of common Blair.com problems)
~Ken: "Overcharge/Strange charge" was why I was trying to call.
~Ken's review of Blair.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Blair.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ken: The rep was polite, understanding and confirmed the correction.One of the best customer services I have dealt with
GetHuman: Let's quantify your experience contacting Blair.com. On a scale of 1 to 5, how easy is it go get help on a Blair.com problem?
~Ken: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ken: I'd give them a two out of five on communication.
GetHuman: And what about Blair.com's ability to quickly and effectively address your problem?
~Ken: For that I would say three out of five.
GetHuman: And finally- any advice for other Blair.com customers?
~Ken: Call them early in the day or late. Don't forget any personal or account information you might need for Blair.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ken taken from his Blair.com customer service problem that occurred on November 10th, 2017.