Blentec: Hung up after ** minutes waiting after reading...
A Blentec customer review by GetHuman user ~john from November 28th, 2017
Background on ~john's case
GetHuman: ~john - can you tell our other Blentec customers when your case took place?
~john: Yes I can. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Blentec, and if so, how?
GetHuman: And which of these common Blentec customer issues best describes the reason you wanted to talk to them?
(Shows ~john a list of common Blentec problems)
~john: "Complaint" was why I was trying to call.
~john's review of Blentec customer service
GetHuman: So how would you sum up your experience for GetHuman's Blentec customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john: Hung up after ** minutes waiting after reading how much longer others waited. Sent an email instead, we'll see how that goes.
GetHuman: Let's quantify your experience contacting Blentec. On a scale of 1 to 5, how easy is it go get help on a Blentec problem?
~john: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john: I'd give them a four out of five on communication.
GetHuman: And what about Blentec's ability to quickly and effectively address your problem?
~john: For that I would say one out of five.
GetHuman: And finally- any advice for other Blentec customers?
~john: Call them early in the day or late. Don't forget any personal or account information you might need for Blentec to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john taken from his Blentec customer service problem that occurred on November 27th, 2017.