My experience with bloomingdale's has been a ni...
A Bloomingdale's customer review by GetHuman user ~Judith Small from November 20th, 2017
Background on ~Judith Small's case
GetHuman: ~Judith Small - can you tell our other Bloomingdale's customers when your case took place?
~Judith Small: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Bloomingdale's, and if so, how?
GetHuman: And which of these common Bloomingdale's customer issues best describes the reason you wanted to talk to them?
(Shows ~Judith Small a list of common Bloomingdale's problems)
~Judith Small: "Overcharge/Strange charge" was why I was trying to call.
~Judith Small's review of Bloomingdale's customer service
GetHuman: So how would you sum up your experience for GetHuman's Bloomingdale's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judith Small: My experience with bloomingdale's has been a nitemare.. I open my account and the first order bloomindales's had the wrong address and I did not receive the package, my neighbors thought I was nuts for knocking on everyone's door to see if anyone had seen the package, no one had,,, I sent about *** emails and then said , I just did not care. not to worry about anything, Bloomingdale's then sent another package and I sent it back as I did not want to do buisiness with Bloomingdale's.. I finally decided to buy again, and two of the items I returned for exchange after begging for an exchange form,, ''they never send you an exchange form'',, I never got but one, so I made copies and sent the two items back after about ** emails,then I received a rewards card that would not work , and I called in, and they took the numbers and guess what,, they made it a charge instead of a credit to my account..The return*exchange reach Bloomingdales, and one they did right and still have not receive the e
GetHuman: Let's quantify your experience contacting Bloomingdale's. On a scale of 1 to 5, how easy is it go get help on a Bloomingdale's problem?
~Judith Small: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judith Small: I'd give them a three out of five on communication.
GetHuman: And what about Bloomingdale's's ability to quickly and effectively address your problem?
~Judith Small: For that I would say two out of five.
GetHuman: And finally- any advice for other Bloomingdale's customers?
~Judith Small: Call them early in the day or late. Don't forget any personal or account information you might need for Bloomingdale's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judith Small taken from his Bloomingdale's customer service problem that occurred on November 16th, 2017.