Blue Mountain: There was a very loud buz and no connection to...
A Blue Mountain customer review by GetHuman user ~doris fleming from November 22nd, 2017
Background on ~doris fleming's case
GetHuman: ~doris fleming - can you tell our other Blue Mountain customers when your case took place?
~doris fleming: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to Blue Mountain, and if so, how?
GetHuman: And which of these common Blue Mountain customer issues best describes the reason you wanted to talk to them?
(Shows ~doris fleming a list of common Blue Mountain problems)
~doris fleming: "Complaint" was why I was trying to call.
~doris fleming's review of Blue Mountain customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Mountain customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doris fleming: There was a very loud buz and no connection to the ** I chose for tech support.
GetHuman: Let's quantify your experience contacting Blue Mountain. On a scale of 1 to 5, how easy is it go get help on a Blue Mountain problem?
~doris fleming: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doris fleming: I'd give them a three out of five on communication.
GetHuman: And what about Blue Mountain's ability to quickly and effectively address your problem?
~doris fleming: For that I would say four out of five.
GetHuman: And finally- any advice for other Blue Mountain customers?
~doris fleming: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Mountain to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doris fleming taken from his Blue Mountain customer service problem that occurred on November 19th, 2017.