Bluehost: Phone Representative on phone could not answer...
A Bluehost customer review by GetHuman user GetHuman-110661 from November 25th, 2017
Background on GetHuman-110661's case
GetHuman: GetHuman-110661 - can you tell our other Bluehost customers when your case took place?
GetHuman-110661: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Bluehost, and if so, how?
GetHuman: And which of these common Bluehost customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-110661 a list of common Bluehost problems)
GetHuman-110661: "None of those really matches why I wanted to call Bluehost that day." was why I was trying to call.
GetHuman-110661's review of Bluehost customer service
GetHuman: So how would you sum up your experience for GetHuman's Bluehost customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-110661: Phone Representative on phone could not answer questions and had a million excuses for why my domain had yet to be activated.
GetHuman: Let's quantify your experience contacting Bluehost. On a scale of 1 to 5, how easy is it go get help on a Bluehost problem?
GetHuman-110661: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-110661: I'd give them a three out of five on communication.
GetHuman: And what about Bluehost's ability to quickly and effectively address your problem?
GetHuman-110661: For that I would say two out of five.
GetHuman: And finally- any advice for other Bluehost customers?
GetHuman-110661: Call them early in the day or late. Don't forget any personal or account information you might need for Bluehost to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-110661 taken from his Bluehost customer service problem that occurred on November 15th, 2017.