Bob Evans Farms, Inc.: ********* spent **.** on the worst broasted chi...
A Bob Evans Farms, Inc. customer review by GetHuman user ~Super hero from November 27th, 2017
Background on ~Super hero's case
GetHuman: ~Super hero - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
~Super hero: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Super hero a list of common Bob Evans Farms, Inc. problems)
~Super hero: "Delivery problem" was why I was trying to contact.
~Super hero's review of Bob Evans Farms, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Super hero: ********* spent **.** on the worst broasted chicken dinners, rest. Number *****Waitress or cashier did not ask if the food was good? They asked if we were ok? Chicken was not fresh, it appeared to be leftover. It was dry, barely warm when brought to table, the biscuits, and rolls were old, hard, and apparently leftovers as well. *Order number was ********:**:** was the time on the ticket.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
~Super hero: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Super hero: I'd give them a five out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
~Super hero: For that I would say one out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
~Super hero: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Super hero taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 24th, 2017.