Bob Evans Farms, Inc.: Ordered crusted flounder. Got soggy flounder wi...
A Bob Evans Farms, Inc. customer review by GetHuman user GetHuman-110180 from November 15th, 2017
Background on GetHuman-110180's case
GetHuman: GetHuman-110180 - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
GetHuman-110180: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-110180 a list of common Bob Evans Farms, Inc. problems)
GetHuman-110180: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-110180's review of Bob Evans Farms, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-110180: Ordered crusted flounder. Got soggy flounder with raw dough. Cooks laughed in kitchen over it. When checking out. Person walked away. Had to get another person to pay. Manager has lost control.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
GetHuman-110180: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-110180: I'd give them a four out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
GetHuman-110180: For that I would say one out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
GetHuman-110180: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-110180 taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 9th, 2017.