Bob Evans Farms, Inc.: We visited Bob Evans on Burbank rd, Wooster ohi...

A Bob Evans Farms, Inc. customer review by GetHuman user GetHuman-53630 from November 27th, 2017

Background on GetHuman-53630's case

GetHuman: GetHuman-53630 - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
GetHuman-53630: Yes I can. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman-53630: I used a help page I found on the GetHuman Bob Evans Farms, Inc. customer service contact info page: Contact Bob Evans Farms, Inc. Customer Service
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-53630 a list of common Bob Evans Farms, Inc. problems)
GetHuman-53630: "Overcharge/Strange charge" was why I was trying to contact.

GetHuman-53630's review of Bob Evans Farms, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-53630: We visited Bob Evans on Burbank rd, Wooster ohio. Restaurant***** and our servers name was Jake C. Our server barely stopped at our table and we had ordered the * course meal with endless bread and we never seen our waiter to even ask we had to ask him multiple times for many things and it took him way too long to respond. We spent $**.** and the portions were ridiculous it was not even half of the portion we received at the Bob Evans on Madison ave in Wooster Ohio. I have pictures of our portions and its pathetic the cook should be ashamed of themselves. We expect at least decent service and portion sizes when we are spending so much. We will never go back to this location EVER again.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
GetHuman-53630: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-53630: I'd give them a one out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
GetHuman-53630: For that I would say five out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
GetHuman-53630: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-53630 taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 22nd, 2017.

Bob Evans Farms, Inc.

2.25 of 5 stars | 43 reviews

GetHuman-53630's Bob Evans Farms, Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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