Bob Evans Farms, Inc.: Defiance, Ohio location. New location in town...

A Bob Evans Farms, Inc. customer review by GetHuman user ~keep private from November 11th, 2017

Background on ~keep private's case

GetHuman: ~keep private - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
~keep private: Yeah. It was afternoon, on November 4th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
~keep private: I used a help page I found on the GetHuman Bob Evans Farms, Inc. customer service contact info page: Contact Bob Evans Farms, Inc. Customer Service
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~keep private a list of common Bob Evans Farms, Inc. problems)
~keep private: "Delivery problem" was why I was trying to contact.

~keep private's review of Bob Evans Farms, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~keep private: Defiance, Ohio location. New location in town & they leave **-** people waiting while there are *-* tables through out that are clean and empty, some tables visible from the wait area. We use to eat there after Sunday Church and have noticed this ever since they built new rest, probably last * weeks.Old location they would seat you right away. We stopped going there due to this issue. Also cleaniness has become an issue.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
~keep private: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~keep private: I'd give them a four out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
~keep private: For that I would say five out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
~keep private: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~keep private taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 4th, 2017.

Bob Evans Farms, Inc.

2.25 of 5 stars | 43 reviews

~keep private's Bob Evans Farms, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bob Evans Farms, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bob Evans Farms, Inc. in any way.

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