Bob Evans Farms, Inc.: We waited * hr ** min after we ordered to find...

A Bob Evans Farms, Inc. customer review by GetHuman user ~Diane from November 21st, 2017

Background on ~Diane's case

GetHuman: ~Diane - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
~Diane: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
~Diane: I used a help page I found on the GetHuman Bob Evans Farms, Inc. customer service contact info page: Contact Bob Evans Farms, Inc. Customer Service
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Diane a list of common Bob Evans Farms, Inc. problems)
~Diane: "Cancel a reservation" was why I was trying to contact.

~Diane's review of Bob Evans Farms, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diane: We waited * hr ** min after we ordered to find out they lost our order we waited another. ** min. Manger was not nice . Sign said children eat free not so we had twom** year olds. We hades $*. Off coupon for both of our orders . Wasn't,t allowed to use them. They did take a little off each bill. Portsmouth ohio. Wevwasvtravelingnnot a good evening
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
~Diane: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diane: I'd give them a four out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
~Diane: For that I would say one out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
~Diane: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diane taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 16th, 2017.

Bob Evans Farms, Inc.

2.25 of 5 stars | 43 reviews

~Diane's Bob Evans Farms, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bob Evans Farms, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bob Evans Farms, Inc. in any way.

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