Bojangles' Famous Chicken 'n Biscuits: I called corp. to verify that gravy is served a...
A Bojangles' Famous Chicken 'n Biscuits customer review by GetHuman user ~W from November 13th, 2017
Background on ~W's case
GetHuman: ~W - can you tell our other Bojangles' Famous Chicken 'n Biscuits customers when your case took place?
~W: Yes I can. It was late at night, on November 8th.
GetHuman: Did you reach out to Bojangles' Famous Chicken 'n Biscuits, and if so, how?
GetHuman: And which of these common Bojangles' Famous Chicken 'n Biscuits customer issues best describes the reason you wanted to talk to them?
(Shows ~W a list of common Bojangles' Famous Chicken 'n Biscuits problems)
~W: "Overcharge/Strange charge" was why I was trying to call.
~W's review of Bojangles' Famous Chicken 'n Biscuits customer service
GetHuman: So how would you sum up your experience for GetHuman's Bojangles' Famous Chicken 'n Biscuits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~W: I called corp. to verify that gravy is served all day (i.e, gravy biscuit combo).I am on a soft food diet and went yesterday to my local Bojangles here in Warner Robins,GA to get gravy*biscuit and was informed they were out of gravy at that time. Went today to try again and was told they stop serving gravy after **am. Don't advertise it if you don't serve it and there are far too many people who want a job to have such rude people working at this one!
GetHuman: Let's quantify your experience contacting Bojangles' Famous Chicken 'n Biscuits. On a scale of 1 to 5, how easy is it go get help on a Bojangles' Famous Chicken 'n Biscuits problem?
~W: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~W: I'd give them a four out of five on communication.
GetHuman: And what about Bojangles' Famous Chicken 'n Biscuits's ability to quickly and effectively address your problem?
~W: For that I would say three out of five.
GetHuman: And finally- any advice for other Bojangles' Famous Chicken 'n Biscuits customers?
~W: Call them early in the day or late. Don't forget any personal or account information you might need for Bojangles' Famous Chicken 'n Biscuits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~W taken from his Bojangles' Famous Chicken 'n Biscuits customer service problem that occurred on November 8th, 2017.