Bojangles' Famous Chicken 'n Biscuits: Yesterday my ** yo son and I were in the Bennet...

A Bojangles' Famous Chicken 'n Biscuits customer review by GetHuman user ~kmjones from November 22nd, 2017

Background on ~kmjones's case

GetHuman: ~kmjones - can you tell our other Bojangles' Famous Chicken 'n Biscuits customers when your case took place?
~kmjones: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Bojangles' Famous Chicken 'n Biscuits, and if so, how?
~kmjones: I used the 704-527-2675 number I found for on the GetHuman Bojangles' Famous Chicken 'n Biscuits customer phone number page I was on: Bojangles' Famous Chicken 'n Biscuits Customer Service Phone Number
GetHuman: And which of these common Bojangles' Famous Chicken 'n Biscuits customer issues best describes the reason you wanted to talk to them?
(Shows ~kmjones a list of common Bojangles' Famous Chicken 'n Biscuits problems)
~kmjones: "Overcharge/Strange charge" was why I was trying to call.

~kmjones's review of Bojangles' Famous Chicken 'n Biscuits customer service

GetHuman: So how would you sum up your experience for GetHuman's Bojangles' Famous Chicken 'n Biscuits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kmjones: Yesterday my ** yo son and I were in the Bennettsville Bojangles (***** zip). I was choking horribly on a bit of chicken* my son tried to do the Heimlich maneuver but it didn't work well. So he quickly walked over to a Bojangles employee who was eating at a table near us and my son asked for help because "my mom is CHOKING!". The girl merely told my son to tell me to raise my arms. She didn't get up* she showed absolutely no concern* just continued eating. In the meantime, I honestly feel very close to passing out because I can barely breathe. I was rather loud choking, trying to talk, crying, and vomiting foam. So my son was on his own* helpless and scared. I just think the lack of caring with that employee was totally amazing.
GetHuman: Let's quantify your experience contacting Bojangles' Famous Chicken 'n Biscuits. On a scale of 1 to 5, how easy is it go get help on a Bojangles' Famous Chicken 'n Biscuits problem?
~kmjones: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kmjones: I'd give them a five out of five on communication.
GetHuman: And what about Bojangles' Famous Chicken 'n Biscuits's ability to quickly and effectively address your problem?
~kmjones: For that I would say one out of five.
GetHuman: And finally- any advice for other Bojangles' Famous Chicken 'n Biscuits customers?
~kmjones: Call them early in the day or late. Don't forget any personal or account information you might need for Bojangles' Famous Chicken 'n Biscuits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kmjones taken from his Bojangles' Famous Chicken 'n Biscuits customer service problem that occurred on November 15th, 2017.

Bojangles' Famous Chicken 'n Biscuits

3.00 of 5 stars | 19 reviews

~kmjones's Bojangles' Famous Chicken 'n Biscuits Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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