Bojangles' Famous Chicken 'n Biscuits: I complained last week to a customer service re...
A Bojangles' Famous Chicken 'n Biscuits customer review by GetHuman user ~Over it from November 22nd, 2017
Background on ~Over it's case
GetHuman: ~Over it - can you tell our other Bojangles' Famous Chicken 'n Biscuits customers when your case took place?
~Over it: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Bojangles' Famous Chicken 'n Biscuits, and if so, how?
GetHuman: And which of these common Bojangles' Famous Chicken 'n Biscuits customer issues best describes the reason you wanted to talk to them?
(Shows ~Over it a list of common Bojangles' Famous Chicken 'n Biscuits problems)
~Over it: "Make a reservation" was why I was trying to call.
~Over it's review of Bojangles' Famous Chicken 'n Biscuits customer service
GetHuman: So how would you sum up your experience for GetHuman's Bojangles' Famous Chicken 'n Biscuits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Over it: I complained last week to a customer service rep about not having milk for the ice coffee which is stupid because there is a grocery store across the street. This week, I try again, and am told they no longer serve ice coffee, even though the signs are in the window and its listed on the menu. WASTE OF MY TIME TO STOP! DONT Advertise items you don't ******* have!
GetHuman: Let's quantify your experience contacting Bojangles' Famous Chicken 'n Biscuits. On a scale of 1 to 5, how easy is it go get help on a Bojangles' Famous Chicken 'n Biscuits problem?
~Over it: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Over it: I'd give them a five out of five on communication.
GetHuman: And what about Bojangles' Famous Chicken 'n Biscuits's ability to quickly and effectively address your problem?
~Over it: For that I would say five out of five.
GetHuman: And finally- any advice for other Bojangles' Famous Chicken 'n Biscuits customers?
~Over it: Call them early in the day or late. Don't forget any personal or account information you might need for Bojangles' Famous Chicken 'n Biscuits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Over it taken from his Bojangles' Famous Chicken 'n Biscuits customer service problem that occurred on November 20th, 2017.