Bojangles' Famous Chicken 'n Biscuits: I ordered the bar-b-que combo..I was told That...

A Bojangles' Famous Chicken 'n Biscuits customer review by GetHuman user ~buddybear from November 15th, 2017

Background on ~buddybear's case

GetHuman: ~buddybear - can you tell our other Bojangles' Famous Chicken 'n Biscuits customers when your case took place?
~buddybear: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Bojangles' Famous Chicken 'n Biscuits, and if so, how?
~buddybear: I used the 704-527-2675 number I found for on the GetHuman Bojangles' Famous Chicken 'n Biscuits customer phone number page I was on: Bojangles' Famous Chicken 'n Biscuits Customer Service Phone Number
GetHuman: And which of these common Bojangles' Famous Chicken 'n Biscuits customer issues best describes the reason you wanted to talk to them?
(Shows ~buddybear a list of common Bojangles' Famous Chicken 'n Biscuits problems)
~buddybear: "Make a reservation" was why I was trying to call.

~buddybear's review of Bojangles' Famous Chicken 'n Biscuits customer service

GetHuman: So how would you sum up your experience for GetHuman's Bojangles' Famous Chicken 'n Biscuits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~buddybear: I ordered the bar-b-que combo..I was told That I could get the fries or another side..I said fries would be fine...this was the WORS meal I have ever brought.. the meat was tough..the bun was small and cold...the fries were SUPER SALTY,COLD AND the fries were fried to the point of NO TASTE.This was horrible for an eight dollar meal I had to throw away.Please talk to the staff on this matter..this is not good customer service..Why do you not allow but two orders from one car? email is *****@***.com. Thank you Allene Smith
GetHuman: Let's quantify your experience contacting Bojangles' Famous Chicken 'n Biscuits. On a scale of 1 to 5, how easy is it go get help on a Bojangles' Famous Chicken 'n Biscuits problem?
~buddybear: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~buddybear: I'd give them a five out of five on communication.
GetHuman: And what about Bojangles' Famous Chicken 'n Biscuits's ability to quickly and effectively address your problem?
~buddybear: For that I would say five out of five.
GetHuman: And finally- any advice for other Bojangles' Famous Chicken 'n Biscuits customers?
~buddybear: Call them early in the day or late. Don't forget any personal or account information you might need for Bojangles' Famous Chicken 'n Biscuits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~buddybear taken from his Bojangles' Famous Chicken 'n Biscuits customer service problem that occurred on November 7th, 2017.

Bojangles' Famous Chicken 'n Biscuits

3.00 of 5 stars | 19 reviews

~buddybear's Bojangles' Famous Chicken 'n Biscuits Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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