Bojangles' Famous Chicken 'n Biscuits: My gravy biscuit had gravy that was watered dow...

A Bojangles' Famous Chicken 'n Biscuits customer review by GetHuman user ~kdouthit from November 10th, 2017

Background on ~kdouthit's case

GetHuman: ~kdouthit - can you tell our other Bojangles' Famous Chicken 'n Biscuits customers when your case took place?
~kdouthit: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Bojangles' Famous Chicken 'n Biscuits, and if so, how?
~kdouthit: I used the 704-527-2675 number I found for on the GetHuman Bojangles' Famous Chicken 'n Biscuits customer phone number page I was on: Bojangles' Famous Chicken 'n Biscuits Customer Service Phone Number
GetHuman: And which of these common Bojangles' Famous Chicken 'n Biscuits customer issues best describes the reason you wanted to talk to them?
(Shows ~kdouthit a list of common Bojangles' Famous Chicken 'n Biscuits problems)
~kdouthit: "Delivery problem" was why I was trying to call.

~kdouthit's review of Bojangles' Famous Chicken 'n Biscuits customer service

GetHuman: So how would you sum up your experience for GetHuman's Bojangles' Famous Chicken 'n Biscuits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kdouthit: My gravy biscuit had gravy that was watered down and clear. I've had gravy from Bojangle's before and this had been watered down. It was running out of the container. It also tasted watered down. I'm a good cook and I know watered down. I was disappointed. Won't order that again and am telling everyone I know.
GetHuman: Let's quantify your experience contacting Bojangles' Famous Chicken 'n Biscuits. On a scale of 1 to 5, how easy is it go get help on a Bojangles' Famous Chicken 'n Biscuits problem?
~kdouthit: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kdouthit: I'd give them a one out of five on communication.
GetHuman: And what about Bojangles' Famous Chicken 'n Biscuits's ability to quickly and effectively address your problem?
~kdouthit: For that I would say two out of five.
GetHuman: And finally- any advice for other Bojangles' Famous Chicken 'n Biscuits customers?
~kdouthit: Call them early in the day or late. Don't forget any personal or account information you might need for Bojangles' Famous Chicken 'n Biscuits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kdouthit taken from his Bojangles' Famous Chicken 'n Biscuits customer service problem that occurred on November 7th, 2017.

Bojangles' Famous Chicken 'n Biscuits

3.00 of 5 stars | 19 reviews

~kdouthit's Bojangles' Famous Chicken 'n Biscuits Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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