Boost Mobile: Never got a hold of anyone, they keep saying to...
A Boost Mobile customer review by GetHuman user ~FED UP!!! from November 23rd, 2017
Background on ~FED UP!!!'s case
GetHuman: ~FED UP!!! - can you tell our other Boost Mobile customers when your case took place?
~FED UP!!!: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~FED UP!!! a list of common Boost Mobile problems)
~FED UP!!!: "Refund" was why I was trying to call.
~FED UP!!!'s review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FED UP!!!: Never got a hold of anyone, they keep saying to call customer care but there is nobody there. The recording is surprisingly rude. it is like a needle in a haystack to try to find a phone number that actually works for these people. Worst money I have ever spent I will never use boost mobile again!
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~FED UP!!!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FED UP!!!: I'd give them a three out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~FED UP!!!: For that I would say two out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~FED UP!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FED UP!!! taken from his Boost Mobile customer service problem that occurred on November 14th, 2017.